Tag: customers
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As small businesses raise prices, some customers push back
NEW YORK — Inflation isn’t only costing small businesses money. It’s costing them customers as well. At the Bushwick Grind Cafe in Brooklyn, New York, Kymme Williams-Davis has raised prices and switched to different types of goods to keep up with the rising costs of milk, coffee, paper goods and plastic, as well as shortages…
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Equifax error on credit scores causes financial chaos for affected customers: Report
A three-week-long coding issue for credit reporting agency Equifax between March and April left millions of consumers with incorrect credit scores, The Wall Street Journal reported Tuesday. The error occurred in a legacy on-premise server slated to be migrated into the company’s new data cloud. In a statement on its website, Equifax noted that “We…
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U.S. Bank opened fake accounts under customer’s names to meet sales goals, report finds
U.S. Bank pressured employees to open fake accounts in customers’ names to meet unreasonable sales goals, the Consumer Financial Protection Bureau said Thursday. In a policy that went on for at least a decade, employees were encouraged to open savings accounts, checking accounts and credit cards without customer permission in an attempt to sell multiple…